TRAINER ON CALL |
| Does your law firm or corporate legal department staff need speedy answers to specific questions while working on documents? TRAINER ON CALL, Attorney Resource's help desk support, is your answer. Our mission is to provide quick and quality phone and e-mail support to users. |
| Does Your Law Firm or Corporate Legal Department Need TRAINER ON CALL? |
 | Users know the software programs but have occasional document issues. |
| Firm does not have on-site help desk support personnel. |
| How Does TRAINER ON CALL Work? |
| Law firms or corporate legal departments purchase a pre-determined number of hours of phone support per month. |
| When a staff member needs assistance, he/she simply submits a help desk support request which is immediately e-mailed to our training staff. |
| One of our experienced trainers will provide assistance by e-mail or phone to solve the problem. |
| All support issues and resolutions are stored in a database. Each month we provide our clients with a detailed report including description, resolution, time submitted/resolved, how much time spent on each issue and total time for the month. |
| What are the Benefits of TRAINER ON CALL? |
| User receives assistance when needed without leaving his/her desk. |
| Trainers are equipped to answer questions from many different applications, e.g. Word, WordPerfect, Acrobat, Excel, Access. |
| User becomes more productive. |
| TRAINER ON CALL can provide help desk support to multiple offices in different locations. |
| Why Attorney Resource? |
| Experienced, quality, reliable trainers comfortable with multiple software programs to easily respond to users' questions. |
| How Many Hours Can I Purchase? |
| TRAINER ON CALL comes in packages of 3, 5, 7, or 10 hours. |
| For More Information About TRAINER ON CALL |
| Elaine at 214.922.8050 |
| E-mail training@attorneyresource.com | Top of Page |
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